Certified Translation Agency
Having your marketing texts such as brochures translated by a certified translation agency makes for a good first impression for any organisation. A poor translation will lead to negative associations for the reader. For technical, legal and medical translations, a poor translation can lead to people interpreting the text incorrectly, which can have dire consequences. Translation Agency Perfect is one of the few officially certified translation agencies in the Netherlands with both the ISO-9001 and ISO-17100 certifications.
Quality guarantee
We guarantee a correct translation according to the briefing. If the translation doesn't meet our high standards, we will correct the translation free of charge up to 30 days after delivery. Any requests for stylistic changes can be discussed, but prevention is better than cure in most cases. When asking for a quote, please provide us with as many details as possible in terms of the desired tone of voice, terminology or other requirements. Our project managers are eager to help you draw up a proper briefing.
ISO-9001 and ISO-17100 certified translation agency
The primary goal of the ISO-9001 standard is the continuous improvement of customer satisfaction. It requires having an elaborate quality policy in place that is upheld in practice. Using this system teaches us something new every day and allows us to always keep improving. The primary goal of the ISO-17100 standard is the continuous improvement of the translations themselves. In practice, only recognised translation agencies have this particular certification. One of the requirements of this standard is a revision (a second check) of any translated text. In addition, the translation must be delivered in accordance with the agreement. The remaining specific requirements relate to the use and educational background of translators, quality assurance, project management and contracts. The ISO-17100 also sets high requirements for the process and security of (project-related) information provided by the customer.
ISO 27001 certified: your information is in safe hands
We’re proud to announce that we are now ISO 27001 certified for information security. This internationally recognised certification confirms that our processes and systems satisfy the strict requirements regarding information security.
The protection of the confidential data of both our clients and employees is our top priority. With this management system in place, we ensure that data is treated in a safe, controlled and transparent manner during the translation process. You can rely on our trusted services to safeguard your information.
We are also ISO certified for post-editing
We offer you the certainty of a high-quality machine translation with post-editing. Indeed, Translation agency Perfect is one of the few translation agencies in the Netherlands with an ISO certificate specifically for post-editing machine translations, the ISO-18587 standard. This quality standard imposes strict requirements on the quality of the post-edited translation, but also on us as a translation agency. In addition, we will always give advice if the nature of the text is not suitable for post-editing.
Ask for a sample translation or have a look at some of our examples
Translation is a service where it's difficult for clients to have a clear idea of what the final product will end up looking like. To give you a better idea of our services we, as a certified translation agency, have published a number of example translations in consultation with our clients. You can also request a no-obligation sample translation free of charge. If you contact us, one of our project managers will be more than happy to help.
VViN and Fenedex membership
We're also active within a number of industry organisations. The primary goal of these memberships is knowledge sharing, which benefits both the industry and our translation agency in general. Translation Agency Perfect is a full-fledged member of the VViN (previously known as the ATA). This association of translation agencies in the Netherlands is the industry organisation for translation agencies that focus on quality, meticulousness and knowledge sharing within the industry. Fenedex is an association comprised of Dutch exporters and other internationally active organisations. The association works to share and enrich knowledge in general. We decided to join this network in order to both share our knowledge and to support Dutch export.
B the Change - a global movement
We believe the B Corp movement is a prime example of how globalisation can make a positive contribution. We are now officially a B Corp, and our organisational model contributes to this. B Corps strive for a global culture change to redefine success in business and to create a more meaningful and sustainable economy. We want to be a part of that too.
Sam van Gentevoort
Teamcoach Strategy
I believe organisations can make more of an impact if they live in harmony with their environment and themselves. B Corp helps us to reflect on this and, if needed, to take action.
What is a B Corp?
There are approximately 3600 B Corps in over 65 countries, including established names like Patagonia, Ben & Jerry’s, The Body Shop, Einhorn, and Triodos Bank. Want to know more about B Corp? Watch this video about B Corps.
Our procedure for a Perfect translation
We receive the text to be translated and any special requests regarding your translation
This can be easily done via our online quote form, email or WeTransfer. Let us know exactly what your specific wishes are. This way, we can get off to a good start.
We diligently review your request
This enables us to discover the story behind the words. We can decipher what must be included in order to properly express the translated message. We then check the text(s) to see if it is appropriate to use a translation memory.
We select the most suitable native speaker translator
The correct translator is extremely important in order to have a good end product. We consider the translator’s experience within your industry as well as the intended audience. All of our translators meet the ISO 17100 standards.
You receive a detailed quote
Based on the above-mentioned information, you will receive a quote, which includes all of the demands you have given.
We will begin the translation process after you have accepted the quote
Once the quote has been accepted, we will begin the translation process and ensure that all of the agreed deadlines will be met. This will take a huge weight off of your shoulders!
The revisor edits the translation and we deliver the translation to you
We also take into account the industry and audience of the translation when choosing a revisor. The revisor thoroughly edits the translation and we deliver the translation electronically. You will receive a notification of this via email.
You are also covered by our quality assurance after the translation has been delivered
We operate with quality assurance. Should any questions regarding the delivered translation arise (within 30 days), we will gladly address these and make adjustments if necessary.
Prices and services
Frequently asked questions for Translation Agency Perfect
We calculate the price by multiplying the word count by the rate per word. This then becomes the base translation price.
If you would like us to perform a full quality check on the translation, we will charge a small additional fee. If your translation doesn't have a Western European language in the language pair, the price may go up. Finally, we charge an additional fee if you have an urgent translation.
We always determine the delivery time for a translation in mutual consultation. A good rule of thumb is one business day for start-up, plus one business day for every 1,500 to 2,000 words. We can generally deliver urgent translations of up to 2,000 words within one business day. Your project manager would be happy to advise you when it comes to meeting certain deadlines.
Yes. Our general terms and conditions have the following clause regarding confidentiality:
Article 4 – Execution of assignments and confidentiality
4.1 The translation agency is obliged to execute the assignment to the best of its knowledge and ability and with the necessary expertise, taking into account the purpose of the text(s) to be translated or edited by the translation agency, as specified by the client.
The translation agency will treat the information made available by the client confidentially insofar as this is possible in connection with the execution of the assignment. The translation agency will oblige its employees to observe confidentiality. However, the translation agency is not liable for violation of the confidentiality obligation by these employees if the translation agency can demonstrate that it was unable to prevent this violation.
Unless expressly agreed otherwise, the translation agency has the right to have an assignment (partly) performed by third parties, without prejudice to the translation agency's responsibility for the confidential treatment and proper execution of the assignment. The translation agency will oblige said third parties to observe confidentiality. However, the translation agency is not liable for breaches of the duty of confidentiality by these third parties if the translation agency can demonstrate that it was unable to prevent this violation.
The client is obliged, if possible, to provide a substantive explanation of the text to be translated and, if available, to provide the translation agency with relevant documentation and terminology. The sending of said information is always at the expense and risk of the client.
Our translators prefer working with Microsoft Word files. However, this doesn't mean you are restricted to just this file type. For example, if you have a PDF file, we can most likely convert it to a translatable format. Other file formats we can work with include: Microsoft Excel, Microsoft PowerPoint, XML and any plain text files. Do you have a different file type? Please contact one of our project managers.
Files must be provided digitally. We assess the provided documents on complexity and will perform a word count before we draw up a quote. We can make some exceptions depending on the situation. Legal documents and documents that require a sworn translation may be provided by registered post due to their confidential nature.
We have our own in-house translators for German, English and French. In addition, we have a global network of professional and reliable translators we can employ for your desired language pair.
Here you will find a comprehensive list of available languages.
A sworn translation is virtually only required for legal reasons. When in doubt, we recommend that you verify with whatever party requesting a sworn translation that such a translation is absolutely necessary. Sometimes a translation agency's stamp will suffice. There are many excellent translators who have decided not to be sworn in. It must be said, though, that a translator is sworn in based on demonstrable proficiency and training.
Translation technology
Translation memory
Our translation memory software can recognise repeated and previously translated texts. This increases the consistency of the translation and prevents extra costs. Previously translated texts are saved in the translation memory. Each client has their own translation memory.
Terminology list
If a specific translation or tone of voice is requested, this can be stored in the terminology list. These translations will then be suggested to the translator during the translation process. This improves the consistency of the translation and allows for special requests to be accommodated.
Quality control
In addition to a second check by a human translator, we apply an automatic quality control check. This includes stylistic improvements as well as a spell check and overall translation review. This aids the translator and revisor to better find mistakes in the texts as well as to improve the consistency of the translation.
We provide top-notch translations to our clients, including
Why choose Translation Agency Perfect?
It’s our pleasure to help you with your translations
We help both small and large businesses and organisations to achieve their potential on an international scale every day. We assist you and gladly offer advice regarding the translation possibilities. Are you interested? Request a risk-free quote!
Request a risk-free quote